The end of last month, april, i carried over R43.20 of air time. on the first of every month i receive R100.00 in airtime according to my contract. when i checked on my phone the 1st of this month it only showed R99.00. i phoned customer service on 02/05 i was told that they are changing their ...
I often forget to pay my account, which is entirely my fault, and only realise it when my line gets suspended. My issue is, that when my line is suspended, and I want to fix it, I can't phone the customer care number 123 or the billing department number 129 from my cellphone. How am I supposed to ...
After trying to renew my expired contract with Virgin Mobile for over three weeks, I got tired of the frustrating experience of being to by VM representatives. I was told by at least 4 different people that they would contact me within the next 2 days, and considering that this was over a month ago ...
I have upgraded on 24 April. Virgin mobile says thay have changed their system and they have not completed the upgrade on my account as yet. The total upgrade is still pending... BUT I HAVE BEEN BILLED FOR THE NEW UPGRADE ON THE 1 MEI 2013 ALREADY ----- so who are not doing their job. What type of ...
In April I upgraded my contract by paying of my handset fee and got a new phone under the Flexi Top Up package. From paying R299 per month then I will be paying R399.00. This new contract entitled me to 200 sms, 200mb and talk upto 1000. So far I have received nothing of the so called package ...
After my previous contract under my father's name ended, I took a new contract out in my own name on the 10th of April. Getting the contract and phone was all thanks to the help from Robin Radebe from Menlyn, who's been the only great thing about my experience so far. So I was told, as my old ...