I have tried to cancel my contract. I gave the 30day notice and asked to go onto prepaid so that I can port my number. I spent the whole day on Friday trying to get my cancellation to go through as I had received my new months airtime. They promised that it was all done and would happen by midnight ...
It is with great discuss that i have to do what i am about to do. Virgin mobile has messed me around for the pass 3 months with a contract that i cancelled 6 months ago. 1st they take the airtime out of my contract phone, then they are still debiting my account 3 months later. The contract number ...
I tried to cancel my contract in July of this year. The call centres all refused to help me. i then logged a call on Hello Peter and a lady from head office phoned me and we managed to stop the contract. she told me that the last deduction will go off in October as they work one month in advance. I ...
Refer to below excerpt Of confirmation from Mpho on the 23 October in response to my original complaint: In total, your account will be credited with R516.86. This means that your Oct invoice of R970.54 will be less R516.86, and you will only be debited or be required to pay R453.68. We sincerely ...
For a company run by Richard Branson - Virgin Mobile is surprisingly useless. I've being trying to cancel my contract for a month now. They say I must give a months notice, and now that the month is up - I'm still with them. After over an hour on the phone, I asked to speak to a manager- and wasn't ...
Aas a loyal supporter of the Virgin brand and a regular follower of Sir Richard Branson, I have always been an advocate for Virgin mobile. Unfortunately, my trust in Virgin was recently extingquished by a fire hose, as I was informed that I could upgrade, transfer my account from my mom's name to ...