4 WEEKS TODAY A LADY NAMED KIM BELL FROM VIRGIN MOBILE OFFERED ME THE S4 MINI CONTRACT ON CONTRACT. WE HAD A GREAT CONVERSATION AND I AGREED TO SEAL THE DEAL WITH HER AND EVEN GAVE HER MY BANKING DETAILS. SHE SAID THE FONE WOULD BE DELIVERED IN 7- 10 WORKING DAYS. ITS BEEN 4 WEEKS AND IM STILL ...
On 23 October 2013 I contacted the [Email Removed] team AS WELL AS logging the same complaint (below) on the online VMobile CONTACT US section. "Can you please indicate how the Debit Note (DM subscriber) amount of R1662 was calculated which I am billed for in the invoice attached? " The ...
I cancelled my contract today (31 Oct). My last payment will go through end of December. Why is that? Why is it not end of November? Charging me at the end of December means effectively that Virgin Mobile wants 2 months notice period? ...
I signed a contract with Virgen Mobile for R150.00pm. After a few months the premium went up to R171.00pm without notifying me. In Dec 2012 I phoned in added the BBM services for a R100.00 extra a month that make my premium R271.00pm. In JUNE 2013 I phone in more the 2 time and cancelled my BBM ...
Dear Virgin Hi my name is Luciano Goliath, I have a Phone Contract with you. My problem is my account has been double debited for the last few months; I have been calling you guys regarding my account. This morning I went to the bank to get a statement and when I looked through my bank statement I ...
WHEN I TOOK OUT THE CONTRACT IT SAID R149 PER MONTH, THEN I WAS TOLD R209 FOR THE FIRST 3 MONTHS. YOU PEOPLE MESSED UP MY ACCOUNT BEFORE. WELL WE ARE LONG PAST 3 MONTHS. WHY THE ARE YOU DEBITING ME R209 THIS MONTH. WHEN EVER YOU DO THIS I MUST WAIT FOR THE CORRECTION NEXT MONTH AS IF I HAVE MONEY ...