Virgin Mobile should just disappear as a service provider. Firstly when i started my contract they did not advice me that the S4 updates all the time and all my date of 350mb was taken and airtime of R400 in 48hours i had to figure out for myself how to stop this. For August they did no give me the ...
THE SERVICE OF THIS COMPANY IS SO DISGUSTING THAT THEY SHOULD NOT EVEN EXIST.I HAVE BEEN TREATED WITH SUCH DISTASTE AND I ADVISE EVERYONE DO NOT SIGN UP WITH VIRGIN THEY ARE A TOTAL WASTE OF TIME.AND HOPEFULLY I CAN CONVINCE THE ENTIRE COUNTRY NEVER TO USE VIRGIN MOBILE ...
On Friday, 18 October 2013 I contacted Virgin Mobile upgrades department to arrange for the upgrade of my cellphone contract. After successfully completing the upgrade process, I was informed that my cellphone would be delivered the following week. I supplied Virgin Mobile with two numbers on which ...
Phone broke, 7 weeks 4 bookings, hours on the phone. Struggling 4 weeks to cancel contract. No feedback or correspondence after 3 e mails. after the 5 booking phone collected within 4 hours. Two bookings not even on system. Courier said cannot get hold of me 3 times (no messages was left on 24hr ...
23/09/13 - Took phone in for repair (very bad to no connectivity in Northern Cape province and various other problems). 10/10/13 - Got sms R3027.27 to fix, consultant will call me, but never did, so I called them and said forget it just return the phone. Paid R188 for them to just look at the ...
After numerous complaints, I was very relieved that Virgin Mobile and I had come to an agreement about the cancellation of my contact. I was receiving no network coverage and was unable to make or receive calls in certain areas, including my home. We agreed that all of the subscription invoices to ...