On the 16 January 2014 I took my car for hail damage assessment at pomona through virgin Money insurance. Was helped by Marius Johannes and I was told they could not fix my car because it will cost them more to fix, so they will right-off the car. Which I agreed to After Weeks of no update on the ...
Accident happened 30Nov2013 till now my car is not yet repaired. I was told I'm getting my car friday 24Jan2014 because renewit randburg closed in December & I was fine with it. What makes me angry is that I am the one to always call them using my airtime.. getting annoyed with they reply an ...
In Dec 2013 we moved two houses down (Same road, same adders only difference was from #C to #B), I called virgin to make the change, I was busy and stressed with the move plus we have a new born, so I said to the guy its fine if there is any problem I will call back. I forgot about the whole thing ...
THERE I WAS, KEYS LOCKED IN MY CAR, AT HOME. I EVEN FORGOT I HAD INSURANCE AND THAT IT ALSO ASSIST WHEN YOU LOCK YOUR KEYS IN THE CAR. WHEN MY HUSBAND REMINDED ME, I WAS SO RELUCTANT TO CALL VIRGIN MONEY INSURANCE BECAUSE I HAD ONLY STARDED PAYING MY PREMIUMS THIS MONTH (JAN 2014) AFTER A MISSED ...
I was in an accident on Saturday morning. My car was towed to the Virgin base in Belville. At 8am on Monday I got a call explaining the procedure. Later that day the car was assessed by Virgin and the repairs required specified. On Tuesday it was already at the mechanics for repairs. I have paid no ...
I would just like to compliment Happiness Mpungose from Virgin money insurance on the excellent job that she has done with processing my claim. Without going into too much detail happiness made the experience of logging my case an absolute pleasure as she was extremely helpful and friendly. She was ...