I have the car insurance from Virgin Money and I am very happy about them. I needed to be towed 2 times over the last 2 months and the service was excellent. The person who took my call was great, helping and friendly, the information supply to customer (towtruck on the way etc) is wonderful. If ...
Quick, efficient and friendly. Tried to convince me to stay. ...
I had an accident on 28/06/2013 with a car that i registered my wife as the regular driver in find it pathetic that Virgin Money Insurance has rejected my claim on which the investigator (Christo) was "Insisting" that i am the regular driver because the address registered on the policy ...
Sherabien lamara assisted me instantly when I veiwed my car that was in accident. I queried why my airbags did not deploy & he gave valuable insight on how these things work ...
Being a long standing customer with Virgin insurance this is my 2nd claim and it seems they find every excuse not to pay or repair goods. Highly disgusted to know a reputable insurance company as yourselves can treat customers like criminals. Yet to claim premiums you guys are on the ball. My last ...
On Monday 29 April 2013 I had an accident with my scooter. I was able to drove it home. On Tuesday 30 April 2013, after I've reported the accident to the police I've phoned to make a claim. As the next day was a public holiday I was informed that my scooter will only be collected on the Thursday 01 ...