I cannot believe that after 3 weeks of waiting, Virgin Money insurance have not had the decency to call me back to let me know what is happening with my car. I sent my car in for minor repairs to the front bumper which was meant to take 5-7 working days and after waiting 3 weeks I finnaly got my ...
What a start for 2014!!! Woke up this morning with a big surprise on my cell phone Virgin Money taken off a debit order after just receiving a QUOTATION. I have requested a quotation only from Virgin Money; spoken to sales consultant Venda Hunsraj stating to her that I only need a quotation she ...
I had a vehicle accident on 22 November 2013, received a courtesy car on 25 November. From the day I registered the claim, I gave the consultant all historical insurance details, which I believe they should have verified when I took out insurance with them years ago. The consultant couldn't verify ...
I amfeeling like such a CHAMP, just cancelled 3 Virgin Money Insurance policies after i received a whopping 47% increase for not claiming, always paying my premiums on time and in full, i never had a disagreement with this insurer, just one day out the blue i get a increase letter for 47% with no ...
Logged a Call for a POOL that was damaged during the 2013 winter season and they sent out an assessor and engineer. They declined the application due to other reasons and could not explain why they cannot repair the pool. I've requested several times the Engineers report and also the Assessor ...
I've been with Virgin Insurance for 2 years, I was paying a premium of approximately R1500 a month, i have *NEVER* claimed from them, I have paid my premiums on time every month, and I wake up this morning to find they have increased my insurance premiums by about R850 a month. When I phoned, all I ...