With my first claim vi refused to honor the claim. with the second claim, i cannot even lodge a claim because i have been phoning since the 19th of dec 2013 to claim for an accident but i cannot get through to any call centre even the emergency number. finally i reached someone today on the ...
I lodged a claim for my front left bumper and left exterior mirror. The mirror was missed on the 1st assessment and now after the 2nd assessment it is concluded that they cannot be done on the same claim. This I think is just a ruse not to honour their policy and repair my vehicle as I suspect the ...
I have been going through a bad financial spot but this has since been sorted. Virgin Insurance requested payments from my Vehicle Fiance House (ABSA) on the 07/11/2013 for and amount of R 730.09 and again on the 04/12/2013 for an amount of R 730.09 whilst they deducted the same premiums from my ...
My complaint is the lack of service and most importantly care. My claim was quickly logged after my accident but since then I have had to make several calls costing me a significant amount just to get feedback.only after escalating to a team leader who was not the friendliest did my claim get ...
Virgin, Thank you so much for your incredible service. The support and backup I received was out of this world. Nompomolelo was in contact with me the whole time to make sure my vehicle was moved FROM the correct location TO the correct location. She contacted the person releasing and receiving my ...
I would like to express my appreciation to Mr Daron Theunis for the outstanding service he provided to me after my recent car accident. He was kind symphathetic and had excellent product knowledge. He kept me up to date about my claim throughout the entire time. He is a great Asset to his company. ...