I reported damage to the engine of my car in December. He said i should send in a quote so they can determine if its new or old damage. After i spent a day without a car (at the dealership for the required quote), when i called to find out who i should send it to, not only was i shockingly told the ...
Since I cannot give more feedback or do a conversion on my original complaint about Virgin Insurance, "NOT how Insurance should be!! ", I herewith would like to update on the matter. A very smart guy from Virgin Insurance named Louis phoned me 15th January 2014 and totally understood my ...
We were involved in a car accident on 14 Dec, after more than a month Yogan Govender took absolute pleasure in telling me that they were not going to 'entertain' my claim (because of tyre wear). For a whole month my husband and I felt like we were being investigated and that they were looking for ...
02/01/13 I contacted Virgin in connection with water leaking through ceiling. After some discussion about options and excess it was decided that I would rather call out my own plumber to see if it was damaged geyser or pipes, and then go from there. My OWN PLUMBER advised it was a burst pipe. I had ...
I would like to take this opportunity to say thank you to Rameez for the excellent service that he has rendered to me. I had loads of questions and Rameez stayed composed and assisted me throughout the entire call. I have been an client of Virgin Money Insurance for many years now and this is ...
I was recently in the market for car and household insurance and after viewing the TV Ad for Virgin Insurance, I decided to give them a try. I dealt with Tarryn Van Der Byl at the call centre and she was always very helpful and provided excellent service. Due to the service provided by Tarryn and ...