I spoke to Matshepo on 24/10/2013, promised to have my car fixed in two weeks, I was patient enough to wait for two weeks but now is more than two weeks, I use this car everyday to work now I am inconvenienced by you, I am not happy with your service and you also want me to pay R2000 but my policy ...
I had an accident with my vehicle and was sent to Tele Sure Assesment Centre by my insurance company Virgin. On arrival the security guard initially greeted me by name which I was taken back by. I then dealt with the assesor named Raj. He offered brilliant service and expalined the whole process ...
My vehical was on 13 October 2013 and i made a claim through my insurance on the Monday following 15 October 2013. I found the call centre helpfull, prompt and proffesional. Abdul (consultant) kept me udated and informed, although I had to wait the 4 weeks for a vehical for the claim to be paid ...
I lodged a claim for a cracked windscreen & consultant Kavish handled my claim telephonically. He is hands on with the claim side as he has made it so easy for me to process the claim. It took a maximum of ten minutes to finalise the claim & I just want to compliment him for a job well done ...
Over a week ago I phoned Virgin Insurance to request a claim to be logged. I was told that I would be called back shortly due to there been no one that can help me at that time. This is unacceptable to start. I pay allot of money to have this service and to be told no one is available is ...
My ipad and laptop was, while i was away. I reported the at SAPS on the 25/10. I contacted Virgin Insurance and spoke to Ntokozo, they wanted an ICT nr for my ipad. for more than a week I struggled because no one can give me an ITC nr because my ipad didn't have a sim card. and you can only get an ...