Hi i recently lodged a claim for cellphones and hand bag, (250049839 4 Mr A Singh). i called lebogang today to in form her that i got a new phone that i wish to insure, she then tells me i am not suppose to buy a new phone and that i should wait for her to sort the claim out first as they will not ...
I had an accident on the 22nd October, reported on the 24th October to Refilwe. Took them 2 weeks to do "checks" on my insurance history (surely this was done when i was signing up). I get called on 5th november by Refilwe and told my claim was approved cos i checked out and i would be ...
After a couple of emails and phone calls I get through to Nolwazi Ntsoane she emmediatly told me what the issue was and assisted me with with urgency. I'm travelling to Swaziland land and needed the letter from my insurance she apologised which kept me come and assured me that she will help me. ...
I am stoked with the quality of suppliers Virgin Insurance use to replace windscreens!!! These people are mediocre and deliver terrible service!! I was ready to replace my windscreen today and they haven't pitched! Someone did not do their job at Windscreens direct!! This is a joke seriously! No I ...
My claim was logged on the on the 07/10/2013 to date I have received no finalisation to my claim. I was told that the claim will take roughly about a week to be processed and finalised which would have been the 17/10/2013 . After numereous phone calls the claim was then eventually finalised on the ...
The Easyway assessment centre in Bryanston is a real pleasure. An assistant made me a cup of coffee and offered me biscuits and a magazine or to watch TV in the lounge. I was very comfortable and relaxed. Sibonelo who was assigned to my vehicle was quick, efficient and friendly. I can't believe I'm ...