Very disappointed at the service level that i am currently experiencing from Virgin Money. Had an accident on 18th October 2013 and this was claimed on the 21 October. Received a call from the consultant and i was informed that i am paying less what i am expected to pay (not aware of this as this ...
Logged a claim in May for a cellphone screen that cracked. The screen was replaced, a month later the screen was popping out of the socket and was sent back. Then the phone was in a case and in my husband's pocket, when he took it out to make use of the phone the screen had Colour lines running ...
I would like to take the time and thank Elmare Jafta for her excellent service. I had a claim and it was dealt with in the best manner possible. I now realise why I am with virgin insurance. Keep up the good work! ...
Jaun Botes was efficient, friendly and accommodating. Virgin Insurance has so far provided the best service I have received from an insurer. ...
My car was knocked by a client of Virgin Mobile Vehicle Insurance, he drove into me. I now he's car is fixed but my car not. it's been two months, a guy called Bernard from their offices in Johannesburg keeps telling me he's coming back to me for the last two weeks now, but he doesn't, this is ...
On the 06 nov I called my insurance to process a claim for my cracked windscreen. They however use Windscreen direct to replace windscreens. The response was good after the claim was processed but it has been two weeks since then that I am driving with the cracked windscreen which is extremely bad ...