They my iPhone & iPod on Monday the 25th, I don't have a spare phone but using other people's phone (How bad is that) when i was signing up with you guys the sales person made me believe that the insured product will be replaced or paid for within 24 hours and i see here we running out of time. ...
My wife was involved in an accident on the 19/11/13. she went for an assessment on the 20/11/13. On the 25/11/13 the assessors advised they sent the quote through to Virgin. When i logged the incident Jiles promised he will us informed for every step, only once did he tried to call my wife on the ...
We had changed our building insurance company from Ooba to Virgin due to lower premiums. What we didn't expect was lower service levels. We had a flash flood resulting in damages to our property. We called Virgin, and Ilona contacted me back. Two assessor's came out and took pictures of damages. ...
When I brought my car for assessment and inspection, Mr Rusdim was able to explain the process and what exactly will be done on the car. He even indicated the whereabouts of the workshop Audi accredited which will undertake repairs to my car. The whole process was quick, I am very happy with the ...
Daveshni was so helpful over the phone, so friendly and made it feel so much more personal then the usual telesales consultant. Thank you ...
Involved in accident on I think 31/10/2013 - someone rode into the back of my vehicle. Reported incident and was told that my premium will now go up. When I took out the policy I was not told that the premium will go up, I was told there will be an increase in premiums every second year and that ...