Would like to thank Jenna for her efficiency when I called the Virgin Insurance Call Centre. She knows how to deal with customers who have questions about their policies and above all she gave me some good advice about my package. Things that we take for granted as clients and only realise late how ...
I was involved in a minor bumper bashing with one of Telesure's clients in July this year. What should have been a simple claim has become an absolute nightmare. Once I had provided all documents they requested by August, they then created additional documents that were required which were never ...
Thank you for your fantastic, friendly and efficient service in resolving my claim ...
My accident occurred on the 14th October 2013. Late that evening, It took two weeks and a half weeks to get to the panel beaters. Where they are now waiting for parts. I am estimating I will only going to get my car back in hopefully a month from today (7 November 2013). Phone phone phone phone ...
On arriving I was greeted by the security guard who introduced himself. Very friendly. Staff very friendly and helpful. Explained all information to me and very helpful. t/p claim ...
I have never in my life experienced service from an insurer as i have received from Virgin Money Insurance. My car was involved in an accident on the 9th of September 2013. My car was towed from the scene and was told it would be going to Proline Panelbeaters (dont even get me started with them) ...