Truworths repeatedly asked me to sign that I do not want a credit increase and still allowed me to buy over my credit limit by R2000! Their argument is that it is my responsibility to check my purchases to see when the credit limit has been reached, however, Foschini, Milady's and Edgars always ...
Yesterday was the 6th of January 2014, I received my accounts for October 2013, November 2013 and December 2013 only yesterday afternoon via post - I've been checking my box every week now for 3 months. Why can't Truworths be like all the other retails stores and send their accounts via email. The ...
I currently opens a Truworths account on the 28th Dec and there after bought a handbag on the very same day. I was very excited about my purchase and loved my new handbag. I only used the Handbag on the 5th Jan and later that evening after work I realized that there was a small sharp metal on the ...
On 2 Oct 2013 I emailed the call centre requesting that my banking details for my debit order be changed. I received a confirmation email on 8 Oct 2013 stating: "We would like to confirm that your banking details have been amended on your debit order activated on your account. As your account ...
Just before Christmas I went into Truworths Sandton city to buy my perfume. I picked up what I wanted which is the Dolce & Gabbana Light Blue Limited Edition Dreaming in Portofino. The salesman then told me they have a special offer which was same price but you got body lotion and shower gel. I ...
My mom bought me a pack of boxers as a gift yesterday, and she didn't know exactly what size i was wearing. The size was to big. Today, a day later I went to Truworths in Kolonnade where it was bought to exchange it for a smaller size. It is still tagged together in a 3 pack. I went to the store ...