Truworths and their head office/Area manager refuse to exchange my fathers pants wich is R400. But still demand that my mother must pay for the pants!! How can she pay for something, she can't use anymore?! Or won't?! I don't see the point in this! All I'm seeing is, their busy from my mother!! Her ...
Dear Sir/Madam I bought shoes on Friday the 10.01.2014 at the above store, then on Monday i wore them and came to work, but on my way back i noticed there was something wrong with the heel then took them back on Tuesday. I arrived at the store and they saw the problem and asked me to see if i will ...
Good day. I made a purchase in December 2013 for an amount of r550. Since I did not receive my statement, I paid R100 on 5-01-2014 as I. thought because my purchase was on a six month plan, I would be required to pay around. R100. A few days later after paying, I fetched my mail and there I saw I ...
I bought shoes at the shop on the 22 December 2013 for an amount of R320.00 in cash. I worn the shoes on the 28th December 2013 and the heel broke. on the 10th of January 2014 I returned the shoes back and was refused exchanged and decided to leave the shoes with the consultants. the shoes were in ...
On my recent Truworths statement dated 12 January, I have noticed that Truworths charged me for two amounts which I have not authorised. I have questioned this with them in writing, but to date have not had a response. R24.00 annual service fee R3.99 insurance premium I have never signed up for the ...
I complained twice in December 2013 about the quality of Ginger Mary products I have purchased and then a few weeks later when wearing them for the first time, have found defects such as holes and stitches unraveling. Both times I received the email acknowledging my letter but there was no follow ...