I bought shoes at the shop on the 22 December 2013 for an amount of R320.00 in cash. I worn the shoes on the 28th December 2013 and the heel broke. on the 10th of January 2014 I returned the shoes back and was refused exchanged and decided to leave the shoes with the consultants. the shoes were in ...
On my recent Truworths statement dated 12 January, I have noticed that Truworths charged me for two amounts which I have not authorised. I have questioned this with them in writing, but to date have not had a response. R24.00 annual service fee R3.99 insurance premium I have never signed up for the ...
I complained twice in December 2013 about the quality of Ginger Mary products I have purchased and then a few weeks later when wearing them for the first time, have found defects such as holes and stitches unraveling. Both times I received the email acknowledging my letter but there was no follow ...
Truworths listed me on itc and does not wan to clear my name, they listed me without advising me on the listing, now they are not responding to my query the listing is unfair as i was not advised and i paid the account in full, so truworths chooses the reports they want to reply to ...
MY MOTHER IN LAW GAVE ME A NECKLACE, ITS IN ITS ORGINAL PACKAGE WITH RPICE INCLUDED. IT WAS A GIFT SO THERE WAS NO SLIP ATTACHED. ROSEBANK WONT EXCHANGE THE ITEM AS I DONT HAVE THE SLIP. I CANT BELIEVE TEH CUSTOEMR SERVICE CANT FORSEE THAT IN JANUARY PEOPLE WOULD WANT TO EXCHANGE GIFTS. YOUR POLICY ...
I purchased a purse from Truworths N1 city on 29 December, the clip broke off about 2/3 days ago and yesterday I took it to the promenade branch and they told me to take it back to the N1 City branch, however they cannot guarantee that they will take it back, I then decided to take the matter up ...