I have been to truworths at chatsworth centre twice n they are of no help! I received a gift, a dress..which does not fit me! & because I have no receipt they refuse to make any attempt to help me out..either by giving the money back or an exchange for another item! Really disappointed with ...
I closed my account last year, due to the bad service I received from this business, unfortunately my husband had decided on Christmas Eve to give Truworths another chance and purchased my present from Truworths Centurion. If I had known I would have refused. So on Christmas day I received my white ...
I purchased a festina watch for R2600 and upon arriving back at work a half an hour later I noticed scratches on the side of the watch. I then called and advised of this to the manager and then soon after I went back to the store to either get a replacement or perhaps a discount seeing that when ...
I wanted to open a clothing account with ID but I mistakenly went to Truworths thinking I am in Identity, I then realised that I was in Truworths after I had completed the application form. Well the lady from Carlton Centre managed to persuade me to go continue with my application. Reluctantly I ...
Truworths constantly gets credit dept to call me and ask for 'outstanding' payment. Month on month I pay what is on the invoice/installment letter i get in the post and yet they always tell me its more. The latest statement I received had a outstanding balance of R196, I decided to pay R200 and ...
I could not pay my account in store because staff chased me out cos I had a trolley with groceries. o and by the way my kids were inside but I was told to leave it at the door. like I was. ive since paid my account online. now I received an sms about late payment. ...