At the beginning of December, I found some beautiful bridesmaids dresses at one of your stores. I signed up for a Truworths account specifically so that I could use your fashion delivery service to source other sizes from different stores. On the 4th of December I ordered the dresses, and was only ...
My statement dated 09/12/2013, showed purchases made on my account whilst I was on holiday. I contacted the head office to query these purchase 23/12/2013 and requested feedback on or before the 02/01/2014... No Reponse! I contacted the head office again on the 03/01/2014 to date have not reeived a ...
I used to have an acc with trueworths, I missed two months of payment. We made payment agreement I held up my end of the bargain but they didn't Horner our agreement. they listed my name at ICT & now I'm sitting with a bad record because of trueworths. Worst Retail store ever!!! ...
I have been to truworths at chatsworth centre twice n they are of no help! I received a gift, a dress..which does not fit me! & because I have no receipt they refuse to make any attempt to help me out..either by giving the money back or an exchange for another item! Really disappointed with ...
I closed my account last year, due to the bad service I received from this business, unfortunately my husband had decided on Christmas Eve to give Truworths another chance and purchased my present from Truworths Centurion. If I had known I would have refused. So on Christmas day I received my white ...
I purchased a festina watch for R2600 and upon arriving back at work a half an hour later I noticed scratches on the side of the watch. I then called and advised of this to the manager and then soon after I went back to the store to either get a replacement or perhaps a discount seeing that when ...