I received 2 items as gifts. Both still have tags attached, obviously as gifts, I dont gave a receipt. The items are too big and all I wanted was to exchange tgem for a smaller size. The staff would not even deal with me decently, just thru their policy at me. I was not returning goods!!! Just more ...
I have been trying for 5 months to have my password reset so that I can view accounts and pay. Each time I reset it tells me to contact customer services. I have contacted them a number of times and all they seem to say is "we are having a problem with our website today" and no one can ...
I was in the store with my cousin. Buy the time we were done it was closing time and the roller doors were down. When we reached them the unfriendly security opened them up just high enough for us to bend over and walk under. I don't have the energy for a confrontation so I hunched over in a skirt ...
Truworths repeatedly asked me to sign that I do not want a credit increase and still allowed me to buy over my credit limit by R2000! Their argument is that it is my responsibility to check my purchases to see when the credit limit has been reached, however, Foschini, Milady's and Edgars always ...
Yesterday was the 6th of January 2014, I received my accounts for October 2013, November 2013 and December 2013 only yesterday afternoon via post - I've been checking my box every week now for 3 months. Why can't Truworths be like all the other retails stores and send their accounts via email. The ...
I currently opens a Truworths account on the 28th Dec and there after bought a handbag on the very same day. I was very excited about my purchase and loved my new handbag. I only used the Handbag on the 5th Jan and later that evening after work I realized that there was a small sharp metal on the ...