Starting a new business I went to Telkom for a landlines and internet package. A week later Mrs Lydia Odendal contacted me and came to our premises, after explaining to her what we want she promised to have a quotation before end of day. Another week later after having no joy contacting her on both ...
Last Friday 26th October I reported on-line that my phone line wasn't working. I received an acknowledgement, but since then no further action has been taken by Telkom. The ticket is still open and I still have no service. It doesn't seem to matter how much criticism this lousy company generates ...
Was evicted from my place of residence and my business line was registered on the premises. Have been trying to cancel the line since 20th August 2013, to no avail. I have forwarded the company letterhead with the authorized signature, along with a copy of my ID (Director) and also the company ...
I logged a call for a line move at the end of September as I was moving house, after a couple of visits to my new apartment telkom could not find the cable running into the apartment, they then decided that they were going to pull the cable from the flat next door as this was the logical next step ...
My Telkom phone/ADSL line has not been working for 5 weeks. I have phoned 10210 numerous times, and all I get each time is a reference number, but nothing happens. When I tried to escalate the complaint, the call centre agent eventually came back and said the supervisor was not picking up the ...
I received a letter from an Attorney to tell me that Telkom has handed my business over for an account I haven't paid. I contacted the Attorney and of course they don't have the information, they just do what they are told. I logged 2 queries with Telkom regarding this and finally today, I made ...