We ordered a land line for our house on the 15th of July 2013. Today is the 30th of October 2013 (3 and a half months later) and we STILL don't have our line installed. Every time we phone 10210 they are either 'offline' and can't tell us anything or have a different excuse. This morning they told ...
Our phone pole in our garden is rotten, and is falling down and the phone cables keep landing on the electric fence. We have reported this 15 times since last year December! A technician has come out 5 times, agrees the pole is falling and needs replacing, puts through an order to their works ...
Thank you Telkom for great service! The port on my ADSL connection gave out, and Telkom responded, effected the repair and had me up and running again quickly. ...
It seems that the only way to actually get any response from Telkom is to continue to complain on HelloPeter. My complaint from 16/10 https:///telkom/complaints/no-sense-of-urgencyone-month-later-1220078 where I got a response from HOSEA MAGANO at the "ESCALATION CENTRE" to say that my ...
In september I placed an order with telkom to upgrade my line from a 2mb to a 4mb line. But I placed a order for there do Uncapped 4mb. This is to be activated on the 1st Of November. I phone this morning and the order had not even been placed. This is the second time in 2 weeks I have had this ...
PLEASE HELP I migrated my adsl line as well as data to cybersmart - meaning they are managing both my adsl subscription line as well as my data. Now telkom tells me they cant remove the telkom w/ender plan (voice) because i still need it. I dont need the voice at all so why must I pay double ...