I applied for a package on the 18/10/2013. Received the sms to confirm the details. Today, 29/10/2013 I have called to collect but after my fifth call for the last week, the agent said it was cancelled. Not one of the five agents communicated that there was a problem but today. I want the deal ...
I applied to have a land line put in at my house. This was about 3 weeks ago. On Thursday, 24 October 2013, someone from Telkom left a letter in my mail box saying they could not get into my house to do the installation. No surprise there... I was at work, as no one informed me of this. Thereafter, ...
Queried the statement with a double charge. The efficient handling from Maria, on all matters at hand was pleasant and honestly not what I expected. I hung up with a smile, which was a lot more then what I was hoping for. Service like this is rare, I felt appreciated, listened to and reassured. ...
Hi Khosi, I would just like to commend you for your excellent service during the application for my ADSL line. You answered all my questions accurately and speedily, followed up with me and kept me in the loop. You are an asset to your company. Thank you so much! ...
Good day I wish to thank you, the problem has been resolved. My line is extremely stable and working perfectly now. Telkom has sent me a SMS update stating that "Telkom ADSL 0169321006 (ref 18ATK241013) restored." So I wish to thank you for your prompt response to my queries and your ...
I called Telkom on the 22nd of October for damage cable I celled Telkom on the 28 October for the same fault I called Telkom on the 29 October to hear there is no fault reporting!!!??? I reported again and again, no joy!! ...