On 21/10/13 I reported a fault on our Telkom landline. ref no. 296CTK211013. The person logging the fault was asked to make a note that an appointment would need to be made should someone need to access the premises. Within a few days the problem was resolved. On 27/10/13 we experienced the same ...
This is now the 5th week in a row that i have the same line fault. Every time i call the call center they log the fault and i get a ref number, a technician goes out and fixes the problem and 3 days later we have exactly the same problem. Pathetic sums it up. 5 weeks in a row having the same ...
I am trying to get an Internet and Land line installed at my house since July 2013. After 7 calls, 3 Telkom Direct shop visits, big frustrations and even bigger disappointments, I will not be able to get a line. The reason is because there is NO more open connections in our area/estate, NO future ...
I am writing this report as a last resort. On around the 8th or 9th of October we had a very bad storm and subsequintly had a power outtage. Since then our internet has been off but the tellephone line is still working. I first left it for a couple of days but on the 14th October I logged a call ...
My last report I included that the telkom pole in my yard was falling over. This has been ongoing since 18th September when our lines went down. Eventually last week Wednesday Telkom came and replaced the pole. We were told the same day that the person responsible for the lines would come and get ...
I have reported a rotten Telkom pole on 3 Oct 2013. Telkom responded with a reference number ARS 234862. The rotten Telkom pole has not been replaced. ...