Just moved into a new house so I ordered just a basic phone line to be installed from the Telkom Direct shop in Clearwater on the 17th October. It was arranged for the technician to come and install the line on Monday the 21st, The technician arrived on time, installed the line and said by that ...
I Mrs Leanne Blom made arrangements with the Call centre to pay the remaining balance on my telkom account by the 26th October which was R365.00. I made a payment of R500.00 on that day and had a balance of R344.00 which was due on my latest bill. I only get paid on the last working day of the ...
At the end of September I applied to have a Telkom line installed in my home, this line was to include an adsl connection. When the technician arrived at my home he informed me that he was there only for the voice line and not the adsl connection. I then proceeded to apply again for the adsl ...
Our business telephone has been down since the 25/10/2013. I have been reporting it daily to Telkom but it seems they are absolutely not interested in fixing this line! As a business, we have been losing income due to the absolute pathetic service we are receiving from Telkom!! I am seriously in ...
After holding on to speak to a consultant we finally reached a lady from telkom. After I, Johan Fourie verified my account (which was a struggle due to her incompetence). After my wife tried to explain our query, which till now was not resolved, she interrupted the whole time and did not give us, ...
I recently made the decision to move from MWEB ADSL to back to Telkom's ISP. During the process I used the "Broadband Availability and Speed Checker" and saw that my line can be upgraded to 10 MB. I went to Telkom Direct in Fourways today and they helped very quickly get a Telkom internet ...