I would like to highlight my appreciation for the excellent service i always receive from a lady called Tshepi Motoa from Telkom. Her job title is customer trainer. she trained me how to operate Telkom opticon switchboard. If there is anything that i don't understand i just sent her a mail and ...
Since more than 1 week I have no working DSL line. I called several times the Telkom helpline with no success. 2 days ago a technician called me, and promised me to come yesterday at 9am. I took the day off because of that. And he wasn't coming at all, not even a phone call. That's really sad to ...
Telkom technician Norman still hasn't arrived to fix our line that the rain destroyed. He said that he was there last Thursday 24/10/2013 from 3pm-4pm, but my son arrived home at 3.30pm and he wasn't there. He then said he would be there on Friday afternoon, but never arrived. Norman then said he ...
Good Day I previously requested certain information regarding an illegal blacklisting that TelkomSA has against me, John Jakoba has ignored me for approximately 2 weeks now and is not giving me the information requested. Please provide me with the following: 1. A Copy of the contract as was entered ...
I applied for a new office telephone as well as DSL line recently. (much to my better judgement - I havent used Telkom in years purely because of how pathetic they are). I was informed to pay my deposit and the line would be installed. Paid my deposit... nothing happened. Not even surprised at ...
At home we have a landline number (043) 762 6229 that has been in use over over 25 years. Sometime in March this year, I had converted the line to prepaid. I was told all I needed to do was pay R100 which I did. I was shocked to discover that it was disconnected during the month of October because ...