This is further to my report of 1 October 2013, for a phone line that had been cancelled but we were still being charged for the rental. Received prompt call back from Otley of Telkom to be advised that problem was to be sorted. Latest account shows a credit for the cancelled line only from 6 ...
I wish to cancel my Telkom Broadband account but keep my ADSL line. I have been trying to do this for the past 10 days. They simply do not answer when you phone the cancelation department (25 minutes of holding at each time is with no answer). Phone for a new application and it's answered ...
I have no Internet from Sunday morning. Called Telkom, explained the issue, asked for urgent feedback, got none. Needed internet to play in an online competition named Telkom Insta-Clash Dota2 Competition, had to forfeit our game. Fell out of the competition due to Telkoms problems and lack of ...
My Telkom ADSL line has not been working for weeks. I have reported numerous times and have two escalation references but nothing gets done. I cannot get them to fix it or even send out a technician. I phone every day and speak to the call center. All they do is send SMS's that the fault has been ...
A week or so ago i wrote a report on Telkom, for billing me for a month in which I had ZERO days of internet connectivity. They came back to me and credited me with 10 days (Since 10 days make a month!!!). Yet my line has still not been fixed, and then my line was suspended due to no payment. So we ...
From the installation to the retail store in the mall to the call center, everything went wrong here, I signed up for a "special" at the Telkom retail store in centurion mall for a 2MB/sec ADSL line with free installation and modem all for R622.00 a month after a real struggle with the ...