We have all come to expect absolutely horrific service from Telkom so it comes as absolutely no surprise that no matter how many times I log a fault my issue is never resolved. My Internet line has never worked properly at my house and even after countless calls and technicians coming to my house ...
Our DSL speed had been bad for a few days now. As it was the end of the month and we were soft capped I didn't complain. When the new month rolled around our speed got worse instead of better. We have trouble getting webpages to open and we can barely download. We are paying for a 1meg line and are ...
I have had a intermittent connection problem on my ADSL line for the past year. Extremely slow speeds on a 4mb line and very often just completely disconnects. I have logged fault after fault only to be sent an sms that "service has been restored" and that if the fault persists I should ...
I visited the store on Thursday last week regarding transferring my wireless line from jhb to durban, Pauline I think it was advised that she could not help and I should call 10210, I called this num and was advised I need to go to the store as I need a new sim card to be issued to me. My wife ...
My ADSL exchange is congested. From 8am (almost exactly, every day, I checked my pings) to 5/7pm I CANNOT use my internet properly. My pings, both local and international, shoot up to around 800ms, and any form of traffic is ridiculously slow. Telkom, you NEED to fix your exchange. I still have a ...
My Telkom prepaid line hasn't been working since 2011, last year some lady was doing door to door Telkom "phone checks" she said, she pressed & pressed, and the line couldn't work according to my knowledge, and said she will log a call, and have Telkom technicians come & assist, ...