Eported my line faulty since 14 october 2013 . today 4 nov 2013 . faukt still not repaired . no one answers there phones . call centre gives you stories when you call . looking at migrating to neo tel. telkom please catch a wake up. ...
TELKOM THINK BECAUSE THEY HAVE MONOPOLY IN SOUTH AFTRICA THEY CAN TREAT US LIKE DIRT. OVER AND OVER AGAIN I HAVE HAD LIMITED CONNECTIVITY, YET WHEN ITS TIME TO PAY THEY CHARGE ME FULL AMOUNTS FOR SERVICES I HAVE NT EVEN RECIEVED. THEN WHEN YOU TRY AND CHALLENGE THIS THEY PUT YOU THROUGH TO THIS ...
Internet stop working 11 Oct 2013 - Fault reported ref no 79 CTZ 111013. Since then i have made over 10 call to 10210 where u wait for more than 30 minutes each time. I have sent an sms to 32723 . no response. I have spoken to the techical dept. The fault was escalated 22 Oct 2013 ref 827077. Guess ...
I have logged two queries on this site! Not once has anyone got back to me! You keep saying that someone will get back to me, but no one ever does!!! I then sent you and email on 23 October 2013, up to today not even so much as a response from you! When am I getting an estimated time of repair??? ...
In the last 30 days I logged 3 calls. That my adsl line is down and have no internet. Working out to 10 days of no internet. I have been given an escalation number and assurance on 3 occasions that they gaurantee a technician will not only call me but will be onsite. This has yet to happen. I just ...
I phoned telkom twice in the end of August 2013 to disconnect my internet service of my landline. Before that i phoned them and they told me have to give a month advange if want to disconnect, so I did. Thought everything is sorted ou but there was amount of 583.35 withdrawn from my acount for ...