I called Telkom to upgrade my ADSL line from a 4 meg to a 10 meg line. Guess what!! My exchange only supports 4 meg! How is this possible in the year 2013?? When will the exchange be upgraded?? ...
I called twice this morning (held on for a consultant on each occasion for 20 minutes) when finally put through the caller's voice was crystal clear - but she appeared to not hear me on both occasions - this is highly frustrating as the service is urgently to be instated. The instrument was ...
Telkom Marketing dept, had a campaign running in September, whereby they offered you free installation of a telephone, free wifi, free 3g dongle, free modem, 500MB, free calls at night from 7pm -7am. I took up the offer, and there after all communication took place by sms, Telkom requested a any ...
02:55am Saturday 26 Oct 2013 my landline and internet connection went off, it is only later in the morning that I heard cables were in my area and I was not the only one affected. I figured Telkom would get an alert and then send technician's to come and sort it out. No one came out so Monday 28 ...
We have had shocking service from Telkom! Telkom has decided to replace the cables in our street, they did so without any notice whatsoever. We as a company had discovered this as we realized our ADSL line as well as our phone lines are completely off!! we had to use a mobile phone to try sort the ...
I have requested for my internet service to be canceled and gave 30 days notice. At that time I was informed that my email account would also be canceled, and I then requested that it be made a stand-alone email account on my adsl account and was assured that it would be done. This morning, when ...