I used to have a internet connectivity contract, which Telkom could adequately service. I have nearly R1, 200 in credit owing to me. I contact in some months ago to receive the credit to my account. I was told to jump through hoops to get documentation in place to credit the account. Having ...
Hi I want to move my "internet bundle" to another company, but for the past week I dial 10210, option 4 and the phone just endlessly ring. I've tried different times of the day and I even phoned another department to get help. They supplied my an email address to forward my issue to, ...
For Two months now I have logged call after call on my ADSL/Telephone line. It ither drops the connection to the internet, or the service breaks completely - no dialtone, no sync. Telkoms solution to this is to drop the line speed. Telkom insisted it was on MWEB's side so I changed my ISP to Telkom ...
Our phone line went dead on the 02/12/2013 we have made daily calls to 10210 and have spoken to numerous superiors and consultants with promises that they will come back to us as to when the line will be fixed and still have heard nothing. We run a business from home and cannot work without a phone ...
I have requested a break dowm of my bill. I have called and send hello peter complains. The last one was on the 15th of november and i have not received a respond from telkom. August ads line charges were not reversed. My contract with Mweb end in July and telkom started to charge ads line. I have ...
About /- 3 months ago the cables was in Ulundi. Our Caltex garage is affected by this. We phone Telkom every second day to find out what is happening. Only answer we get, sorry it is an area problem. We complaint at Hello Peter in November 2013, after which Telkom representatives came to our Head ...