I would like to compliment Racine for her very efficient service. All questions have been answered as requested. Keep up the excellent service! Kind Regards David Coope ...
My Telkom line stopped working just over three weeks ago. It was reported immediately and up until today nothing has been done to resolve the issue. I keep phoning every second day and all they can tell me is that there is something wrong with the exchange and that they are working on it. Yesterday ...
I contacted 10210 and spoke to a customer service agent at 12h30 on 18/12/2013 regarding the cancellation of the DSL Faster on my account as I have an all inclusive package with MWeb. She treated me like an and did not want to listen to what I was saying and while trying to explain to the lady what ...
I have been calling and emailing Telkom from the beginning of November requesting that my service with them is cancelled effective 30 November. Nobody answers when I call 10210 and choose option 4 and when I email, I get automated responses. This month I have been billed for a service I did not ...
This is my second post with my case. It has now been 10 days and I still have no landline or internet. The amount of money I have lost due to this (I work from home) has resulted in my family going on holiday with me staying at home to try make this up. I have spoken to Managers in Pretoria ...
On Monday I logged my faulty ADSL and phone line. I received a sms regarding the the fault from there side. A lady phoned me yesterday to confirm that the line is still down and said she will get back to me and she never did. I keep getting these rubbish sms saying they are working on the problem. ...