For the last week our Business Line has been offline!! The busiest time of the year and to not have a line is totally unacceptable!! We are losing money every day that this line is not in service!!! We've paid for adverts to go into news papers and thank goodness we added other contact details. But ...
I had my line transfered last week wednesday and was told that the phone would be working in 1hr and it wasn't I called the call centre numerous times since thursday last week till now and no help. I called now and soke to mona lisa who decided to cut the call and not help me. Everytime I call I ...
My ADSL line was knocked out by lightning on 5th December 2013- It is impossible to get through on the service line, I eventually logged the service query on line- Ref 210CRK091213. I only get automated responses- it is now longer than 2 weeks! What do i do? - but I have to pay the ADSL line fee ...
Good morning I have been holding the line for the last hour, trying to get through to a consultant in order to query my account balance. I simply do not have the time or the patience to keep on for another hour. Nina ...
I gave an arrangement to pay off account at R100. It was sent to the legal department without any reason, as I am paying monthly and only had three more installments left. My interest was waved, but today I get a cll that I again am being charged more than R50 per month interest on an acount of ...
As of January 2014 I would like my telkom line cancelled. I have made about 5 attempts now in the last 17 days to contact telkom. They simply do not answer when I call. I have spent about 4 hours of my life between these 5 attempts waiting for an answer. Each call lasting between 30 and 45 minutes, ...