Started the application for an ADSL line last week Monday and it was fitted yesterday, considering the scary stories that I have heard of 2 months to 4 months, I just have to say that I am quite pleased with this. ...
I had an adsl line installed on the 6th of December and since then i have spent most of my time on the phone complaining about the service. First the modem i got was faulty and kept switching off but that was easily resolved at the shop, they gave me a new one. But the speed issue never improved ...
Sir/Madam Initially my DSL line was extremely slow and at most times it did not work at all and now for the past week my phone line is completely dead, I cannot make any phone calls and people cannot get a hold of me because the line simply does not work. Forgive me as I relieve my frustration but ...
I was sent an escalation number for not having a phone line that works since 4 November 2013. We were told that a pole was to be replaced because a dead short is causing the lack of service. Now that it rains every afternoon the pole cannot be changed. Are we going to wait until winter? By then the ...
We have been without ADSL for almost 3 weeks now. First reported on 4 Dec Reference: 908CTK041213, 4 days later escalated on 8 December (Ref: 562010). On 16 December we were promised the problem would be sorted out (Reference 556141713). Today the 18th of December - our ADSL line is still not ...
We have been struggling for over two weeks with Telkom to repair our line. We have been struggling for years with slow download speeds and for three years we were getting maximum download speeds of 26kb/s. About a year ago, after complaining a few times to Telkom about this, they finally figured ...