I signed up for Telkom ADSL and the adverts show it is installed within five working days, it is now 12 working days later, and I am yet to receive a phone call or sms regarding the physical installation of the line. It is not acceptable to falsely advertise that a product will be installed within ...
I acknowledge that I could not pay for 2 months due to severe financial constraints, however I can confirm that the line was disconnected and I had no use of the internet or landline thereafter. I intend to pay the arrears by month end. The agreement I have with Telkom is on a month to month basis, ...
Firstly I went on telkom webpage to cancel my business line. Did not know how to do it. Send a request thru. Afterwards lines was dead as well as internet. I thought it was cancel. Then received a statement. I went to Paarl telkom and explain it. They told me that the line was still active even if ...
Reported my ADSL to be not working or very slow on the 30 November. 0.30 meg per second on a supposedly 10 meg line which has never ever given me better than 3 meg. Each time I speak to a customer support agent they ask me to reset the modem and they will reset the port. I have done this in an ...
A month ago I cancelled my telkom dsl and uncapped service with telkom, so that I could move over to another service provider. My reason for cancelling is intermittent connection (which 2 technicians coming through to the house on 2 separate occasions could not pin point). When I opened this ...
Seems like it hey? Wow, so many complaints... I feel that this will fall on deaf ears but here we go. The above gentleman has absolutely no knowledge of the products offered by his Employer. He had a bad attitude and gave me the wrong information around my Wi-Fi enquiry. I basically figured it ...