In December 2013 I moved from my house to a new flat in Grahamstown. I requested for my telephone and ADSL line to be moved. A date in early January was confirmed. I have now received bills for the line at the new address, but I still have no service! I phoned the fault reporting line and hung up ...
After we asked for an internet upgrade to the Telkom unlimited 10MB line i am still sitting with my hands in my hair!!! first it was a soft cap then its the line then the technician promises me that ALL IS WORKING NOW, but we are still on our old line speed of 4MB AND I NEED TO WORK. i SPENT A ...
I am completely up in arms with Telkom. 7 years ago they launched a product called VPN, I was asked to try it out in my business. It did not work for us so I immediately cancelled the service, I left all the original documents with the Telkom office in Somerset West. Since then I have been harassed ...
I have been trying to close my telkom account and telephone line for 6 months now. Telkom has been running a debit order against my account ever since. I used the line extensively, but since i have moved I am unable to use telkom and am restricted to another service provider as prescribed by our ...
Going the extra mile is always important in a retail service provider industry, but the staff (Zandile and Joyce) from Fourways Crossing branch, went beyond the extra mile, these 2 ladies went 15 miles!! They were patient, friendly, helpful and exceptionally thurough. They went beyond my ...
Line speed slow and getting slower, line is done very often and takes for ever. What happened to the promise of this "VDSL" guys you have had my line for many years. I just cannot do this anymore. ...