We've been without a working house telephone for almost 4 weeks now. The telephone was tested and is fine. The land line can be dialed (and it rings?), ADSL is working, so doubt it's that. Guys we JUST need someone to come and find out what the problem is, but it's impossible to get a tech out ...
I have logged two calls within the space of 3 days with Telkom technical support. Each time telkom closes the job without anything being done. I have a 2meg uncapped account, but between 18:00 - 02:00 at night my speeds are sooo slow. They have reset my ADSL ports and then indicated to me there was ...
My land line is noisy, i reported it and the technicians came out after numerous calls to them at my expense. The technicians found the problem outside my boundary (underground cable/Junction box). the problem was resolved (no noise) for about two days. i recall them since on numerous occasions, ...
I had an ADSL line installed on the 4th of February 2014. I selected the 10Mbps package from Telkom after I was informed that my exchange support up to 20Mbps. Installation went flawlessly. I tested my speeds and was appalled to see the following information reported by my DLink Telkom Router: 1) ...
Went to Telkom on Saturday to apply for a DSL line had to wait in a cue for an hour and there after for an half an hour to apply for a line, not once did the person who helped me bother to look if there are DSL services available in the area. I phoned Telkom today to follow up on my order and the ...
Ive been waiting two weeks now for someone to contact me wrt to my line after the above consultant hung up on me. The conversation which I have on tape. Instead my line was cancelled without notification and when i enquired nobody could tell me why or who authorised it. Now im still without ...