Well just an update after having 3 months of waiting for telkom to setup my ADSL line a telkom tech (Curwin from east london) prompted telkom to solve this problem and in the end he installed my line even though Gonubie is not his area of work. I am very satisfied with the work he has done ...
I took a 4MB per second uncapped package from Telkom and from the beginning I have never been able to obtain even 0.5 MB per second, I average at between 80KB to 120KB per second. I am unable to make Skype calls (which is why I took the above package) because the speed is just too slow. (1) I ...
My ADSL Line speed is still so slow, it's click on the browser, go make coffee, come back, click on something, drink the coffee, click on a site, wait, wait, wait some more, exit in frustration. And no matter how much I complain - nothing gets done about it! Download speed is currently 9 KBytes per ...
Telkom your service is um. Sort out my intermittent faults on my ADSL line Sending a tec to change a plug fitting is not good enough. I"m waiting for you to phone me, I am no longer holding for "we are aware of your call, all our operators are busy" If they are SO busy hire more of ...
Telkom service to its customers are shocking. Fist you spend hours waiting for your call to be answered and then another 40 odd minutes again as you got cut off only to be told that it will take about 21 days to move a line from one room to another in the same building and that they can not give me ...
I APPLIED TO TRANSFER A LINE ON THE 25/01/2014 EFFECTIVE ON THE 1/02/2014. I WENT TO THE STORE ON THE 4/02/2014 TO INQUIRE WHY THIS WAS NOT DONE. I WAS TOLD THAT THERE WAS A BACKLOG AND THE LADY WHO ATTENDED TO THIS WAS NOT IN AND WAS ASSURED THAT THIS WILL BE SORTED OUT ON THE 5/02/2014 BEFORE THE ...