My ADSL Line speed is still so slow, it's click on the browser, go make coffee, come back, click on something, drink the coffee, click on a site, wait, wait, wait some more, exit in frustration. And no matter how much I complain - nothing gets done about it! Download speed is currently 9 KBytes per ...
Telkom your service is um. Sort out my intermittent faults on my ADSL line Sending a tec to change a plug fitting is not good enough. I"m waiting for you to phone me, I am no longer holding for "we are aware of your call, all our operators are busy" If they are SO busy hire more of ...
Telkom service to its customers are shocking. Fist you spend hours waiting for your call to be answered and then another 40 odd minutes again as you got cut off only to be told that it will take about 21 days to move a line from one room to another in the same building and that they can not give me ...
I APPLIED TO TRANSFER A LINE ON THE 25/01/2014 EFFECTIVE ON THE 1/02/2014. I WENT TO THE STORE ON THE 4/02/2014 TO INQUIRE WHY THIS WAS NOT DONE. I WAS TOLD THAT THERE WAS A BACKLOG AND THE LADY WHO ATTENDED TO THIS WAS NOT IN AND WAS ASSURED THAT THIS WILL BE SORTED OUT ON THE 5/02/2014 BEFORE THE ...
I applied for Telkom to install a 2mbs line in my house, firstly the lady who assisted me booked or logged my order only a week after I applied then when the guy eventually came out a week and a half later he said he can't find a cable and he left, the next day another gentleman came back and he ...
I have reported this problem to Telkom Call Centre and their offices in Fourways for two years but to no avail. I am paying for a 2 Meg line but can only run at 512 Mbs. The area has been upgraded with fibre-optic lines but I am told that certain equipment has not been available to complete the ...