Good day, Please assist as I have emailed and called the call centre several times to request cancellation of my telkom ADSL line since the beginning of December 2013. I have followed up with face to face interaction at the telkom shop in West Gate and Mall@Reds. Nothing has been done to date to ...
We logged a fault on our business line 011 421 9007 over 2 weeks ago to be told a technician would be dispatched - as of today we still have no business line. Apparently we are still in the queue even though it is marked urgent. How are businesses supposed to conduct their business if they cannot ...
I have ordered an new line to be installed with ADSL on the 31 January 2014 on purchase the consultants have said order will be delivered in 7 working days so I have followed up on this today the 5 Febuary 2014 and when I spoke to a consultant the have followed up and said my order will be ...
Wrote a report last week thutsday about telkom. I am on the open plan bundle and want my 25% discount. What the is going on. Do I need to make this a CPA Issue? Do all customers not get treated the same? ...
TELKOM IN DECEMBER 2013 PUT A POLE IN MY YARD WITHOUT MY PERMISSION. I WANT THIS POLE REMOVED OUT OF MY YRARD BY THE END OF TODAY (05/02/2014). I HAVE NOW LOGGED A THIRD CALL/FAULT WITH THIS STUPID 10210 NUMBER AND THE ISSUE HAS NEVER BEEN RESOLVED AS THEY CLAIMED THEY DID. IF THIS IS NOT DONE I AM ...
I placed an order with Telkom over weeks ago, I received sms's stating installation will take place on the 04/02/2014 but on the day i phone in at about 12:00and they advised that my installion has been moved to the 11/02/2014 without informing me i since then escalated it till not=w nothing has ...