Telkom took 4 weeks to fix a fault that was located eventually on our property. The only way we could get any service was to order a new telephone line and once the new installation technicians arrived they fixed our current problem in 40 minutes. So next time Telkom does not fix your fault order ...
A family friend has received an sms from telkom to state that he will be charged from next week for his internet plan. However, we are still waiting for the Galleria telkom shop to call us about a modem being in stock! This is just not on! I have tried calling the store and have had no reply. It is ...
Good day, Please assist as I have emailed and called the call centre several times to request cancellation of my telkom ADSL line since the beginning of December 2013. I have followed up with face to face interaction at the telkom shop in West Gate and Mall@Reds. Nothing has been done to date to ...
We logged a fault on our business line 011 421 9007 over 2 weeks ago to be told a technician would be dispatched - as of today we still have no business line. Apparently we are still in the queue even though it is marked urgent. How are businesses supposed to conduct their business if they cannot ...
I have ordered an new line to be installed with ADSL on the 31 January 2014 on purchase the consultants have said order will be delivered in 7 working days so I have followed up on this today the 5 Febuary 2014 and when I spoke to a consultant the have followed up and said my order will be ...
Wrote a report last week thutsday about telkom. I am on the open plan bundle and want my 25% discount. What the is going on. Do I need to make this a CPA Issue? Do all customers not get treated the same? ...