I applied for Telkom to install a 2mbs line in my house, firstly the lady who assisted me booked or logged my order only a week after I applied then when the guy eventually came out a week and a half later he said he can't find a cable and he left, the next day another gentleman came back and he ...
I have reported this problem to Telkom Call Centre and their offices in Fourways for two years but to no avail. I am paying for a 2 Meg line but can only run at 512 Mbs. The area has been upgraded with fibre-optic lines but I am told that certain equipment has not been available to complete the ...
I had a Telkom landline with closer plan. As I was moving I called Telkom's service center end of October 2013 to give my one month notice for terminate the line plan. After holding on for more than an hour every day without getting through, I finally went to the Telkom store at Clearwater Mall and ...
I have tried at least 20 times to call 10210 and followed the voice prompts to cancel my phone line. The phone rings and rings and eventually goes dead before anybody answers. I have also left messages on the website for somebody to call me back. All this and i still do not get a response... ...
Last phone call I have received was on 22 Jan 2014. 1 Feb: I wanted to make a call and then realised that the line is dead (no dialling tone). My daughter phoned me to ask whether I have discontinued the landline as a gentleman is answering our number. Made a call from my cell phone to Telkom, ...
We have applied for a business phone (Wednesday 29 Jan). According to the consultant the process would have been finished Thursday morning after which I could pick-up the phone. I didn't hear from her again. Friday afternoon I drove to the branch. According to her she tried to phone although there ...