I opened a prepaid Telkom line for my grandma. When she passed away i went to Telkom office to have it terminated. They advised that i need to call the call centre to do so. I did & after holding for almost an hour someone answered & the termination was done. After a couple of months my ...
I applied for a land line installation as well as an adsl package on the 5th of january 2014. To date and its now the 21 of January I can still not even get an installation date for my land line let alone get through to anyone at the call centre as it rings and rings. I gave up after holding for 40 ...
Signed up for a telkom pre-paid internet package at boulders store. lady marked me for e-mail communication. total cost of contract states R69 pm including VAT. I have been debited R86 pm since inception. i received no communications. I went to the store and was told to take it up with the call ...
Called the Telkom Fault reporting line on the 30th of Dec. 2013 to report a fault and was told that a technicial would be sent out. The Ref. No. given was 374CRZ301213. I called again on the 3rd of Jan 2014 to follow up and again advised the same. Another call on the 13th of Jan 2014 and was ...
I applied for a Telkom mix deal at 10am yesterday morning it is over 24h later my sim card is still not activated. I called in as I do not work in a industry that allows me to just leave and run into the telkom shop when ever I feel like. I have been transferred between 3 departments 8 times since ...
Carmen confirmed that they will come to install an ADSL line for us on the 21st of January 2013. I had to take a whole day off work. When the technician arrived, there was a problem with the lines. I asked my sister to email her from work, as I did not have a direct contact number for her. My ...