About a month ago I applied for an ADSL line, telkom were quick to request a R700 deposit not so quick to install the line however. Line was installed on Thursday 15th Jan 2014. Due to the fact that they cannot specific an approximate time only my helper was home when installation was done. We have ...
I called Telkom call centre on Monday at about 9:30 from my landline number to cancel my phone. An agent who called herself Gloria took my call. I informed her about my reason for the call. She then asked me why I want to terminate the service, which I was impressed with thinking the company do ...
I have a 4mg telkom adsl line and I cannot get speeds more than .8!! When telkom sold me the line and the package they promised that they would have good speeds and that if not i could cancel before the 2 year period is up. I have complained about the speed and no one has got back to me or fixed ...
Its been almost 3weeks since we reported that our telephone line is dead, after paying it on time for the last almost 40years... we reported the fault and told the consultant on the helpline (thats no help at all) that our dad is on his dead bed we really need a phone as both my parents are over 75 ...
My Telkom MIX contract ended Nov 2013. I went to the Tygervalley branch earlier the Nov month and dealt with a Madelaine..She informed me about a S4mini upgrade option, and it was only R60 more than what I was paying at the time. I asked her several times about the price thinking it wasn't possible ...
On 12 December 2013 I advised Telkom that we were moving home. I gave ample notice and was advised that a new adsl line would be installed by 17th December 2013. It is now nearly end January 2014 and still no contact nor advice as to when installation will be made. When calling Telkom we waste ...