I loaded my complaint on the 14 January 2014, got a response only on the 20 January 2014 asking if all is okay. Now 2 days later phone is not working again. The phone has not been working for over a month, since early December, made endless calls and numerous refence numbers later I am still ...
Good afternoon, I hope everything is going good? The main reason for this complaint is a complaint on hello peter is the only way to get hold of telkom mobile, they don't answer emails, phone calls, nothing! They advertise all over the place about their good customer service, but its all, you ...
On 16 Jan 2014 after being without any telephone lines and ADSL for two days, I logged a telephonic complaint with Telkom Customer Service. I did not receive any feedback and went to their branch in Silverton, where I reported the matter. I was informed that the service technician will attend to ...
Over a month waiting for an ADSL line and now I get told that they can not tell me when the line will be installed. this is after I was told it would be Friday. you are a bunch of clowns!!! ...
Me and my father signed up for a line and its installation on 07/01/14. i was told that it would not take more then 7 - 14 days for the installation to occur. A week later i phoned Telkom to find out when they were planning to install and was told that it was arranged on the 17/01/14. I ...
I'm actually getting sick and tired of tweeting and complaining to TELKOM about this issue! I work no less than 2meters away from my ADSL line of which I connect wirelessly to it, but when I try to browse or connect to anything internet related it takes way too long to honour my request. WHY? I had ...