My telephone was not working for almost a week, between the 30th of December and 3rd of January, nobody had attended to it until i went to one of their lousy exchanges and got a technician to repair it. it worked for almost two weeks, till the 15th, since then is down again. there is nobody ...
On 27 Dec I ordered the Uncapped Broadband package for R514 per month at Pavilion. I do not have a landline at home & was told it would take 2-14 days for installation.By 2 Jan I had not been contacted with an installation date, the call centre advised that my order had not even been logged by ...
Where do I begin? I logged an internet query 3 days ago and I have not recieved any feedback from Telkom's call centre. Called today to follow up - waited 15 minutes for assistance - nothing, i had to hang up. This is not acceptable! All i request is for someone to come to my house and transfer ...
Our 10 mb, 40Gb ADSL doesnt work at night, and disconnects often during the day. Been going on for months now, have phoned like 30 times, logged numerous faults, but nothing has changed. This is unacceptable that I pay for services that work 20% of the time! We had telkom technicians here, but they ...
I logged a repair call on the 11th of Jan 2014 of which i received an sms with areference number, after lots off phone calls i than received a second sms a week later on the 18th of of Jan 2014 stating that my repair is with the technical repair division. And since nothing no SMS or Phone call. I ...
My ADSL speed was recently upgraded from a 1meg to a 2meg line - now I am getting speeds of 0.3 - 0.6 IF I am lucky! It's impossible to do anything as the latency is 800 to 2000ms! Nevermind the disconnects that occurs on a daily basis. I have called on numerous times but the ...