I have reported my business fax line out of order twice in the last 5 days, to no avail. No technician has contacted me to repair the line, despite the call centre agent assuring me that my query had been "elevated". This morning I tried calling again, only to be disconnected after 3 ...
Long Story Short Been having a line issue since September 2013. Every time i create a fault, a few days later i get a text message saying the problem has been resolved. I then check my line and find that it is still not working, hence i create another fault and the same thing happens. This has ...
I have moved out of my previous address more than a month ago. I have tried to contact Telkom to cancel and move the service to my new address. I have used e-mail and the phone. I have not been answered. When phoning I have been waiting for up to 1and a half hours I have phoned 23 times and no one ...
I have reported my business landline out of order twice in the last 8 days, to no avail. No technician has contacted me to repair the line, despite the call centre agent assuring me that my query had been "elevated". This morning I tried calling 10210 again, only to be disconnected after ...
It has now been 2 weeks with NO or LITTLE connectivity, phoning the call centre is a hopeless case as you can't even get through. I am on a 4mb TI uncapped, and I can't use the internet at all, when I use another account of another ISP I get full speed. I hope somebody at HELLKOM can contact me ...
My Telkom ADSL line went dead and after I logged a call I contacted Mr Eugene Arendse and he arranged a technician to come on the same day and my problem was solved. ...