Our phone in Craighall Park goes off every single December! We decided not to cover our bill until the phone line was fixed after countless fault reporting and hours on the phone! Saturday the 18th January 2014 I paid a R1000 bill on account that the line cannot be "checked" unless the ...
My telephone line has been down since Saturday. I logged a fault with Telkom early Sunday morning, as they were closed on Saturday night. Since then i am still waiting for them to send someone out to repair my line. Each time you follow up, you are told you are in the queue and someone will call. ...
I received order numbers, sms' on the date for installaion - whole day leave, phoned twice - yes still booked - no telkom arrived. phone next day - have a escalation number - promised would be contacted within 4 hours - no contact - still waiting for someone, anyone to confirm when the instllation ...
I had a phone line installed a week ago and tried to phone a number in England. The operator said I cannot phone internationally as my phone is barred. I phoned Telkom helpline and after waiting 25 minutes listening to an answering machine, I was told that I had to go to a branch to have my phone ...
For a couple of months I am struggling to get my ADSL line fixed. No one Telkom seems to care about their customers and probably the reason why so many employees get sacked as they don't deliver or resign due to the fact that they don't want to be part of the failing customer service agreements. My ...
I reported my telkom line 011954 2678 on the 7th of January. I was told that the turn around time is 72 hours but up to now no one has come to repair our line. I have made several follow-ups and got told that some people wait for 6 weeks. Ever since I have installed this line it has never worked ...