The two metal poles that house all the asdl and phone lines for my neighbours and I were about 4 months ago. I have reported this to telkom 5 times. Each time has involved me waiting on hold between 15min and one hour. Telkom has not replaced the covers I have put plastic bags over the wires to ...
Two weeks ago we applied to install an adsl line at our home. I was contacted last week to set a date and we agreed on the 4th of December. On 2 December my fiance went to telkom and told them; please before they come they must phone him because we are both working and not at home. They took down ...
My ADSL speed is from the dark ages. Ookla does not have a slow enough measurement for my line. Booked a fault on the internet and got no response. Will have to cancel my service as it is non-existent anyway and they still have the gall to take my money every month. ...
After numerous calls to repair a faulty business line, we are STILL waiting for a technician to attend to the problem. The fault was reported on Monday 18/11/2013. Telkom only logged the call as of 19/11/2013. We have called daily to ascertain when a technician will come out, only to be told we are ...
My fixed line went down on Sat 16/11 - I logged the fault online (ref 217CWK161113) and a Technician was around within hours - awesome! Couldn't fix it though and said he'd be back - Sun 17/11 the line is perfect; we are all happy. Mon 18/11 the Technician phones and admits he did nothing to fix it ...
I signed up with Telkom about 6 months ago and wanted their special for R399 (internet ASDL). Month 1 I received two accounts and I only paid one as I thought it was an error on their side and they cut my internet. Someone explained that two accounts was created for me and that I needed to pay the ...