I placed an an order a standalone DSL line together with the compulsory telephony line on 25/10/2013. After endless attempts to get the line ported a technician finally sorted the problem on 09/11/2013. The general upgrade done on 11/11/2013 caused the line to fail because it's too far from the ...
New ADSL connection. Been over 5 months now and still useless. Connection keeps dropping on downloads. The main problem is when I download my connection will drop every 5 to 10 minutes. An endless loop. I get an email from telkom every time to advise that my connection is working. Nonsense. It ...
Our business relies on telkom for orders. No service since the 1st November 2013. Being promised a technician is dispatched for the last 6 days and to date we have no response!!! How much more longer. ...
I logged a complaint on sunday morning through self service sms. I received a reference number & that's it. no phone call or technician has come out as yet. How many more days before my line will be fixed. all the call centre says is a fault has been lodged, cant tell u when to expect it to be ...
My ADSL line has been out now for over 2 weeks. Fault was reported on the 25th of October. A tech come through the following Monday. He said he was going to check the telephone pole and never returned. Guys what is going on? I need my ADSL. I hope a rebate is at hand for my line being dead for this ...
On the 7/7/2013 i went into the vaal mall branch to cancel my telkom line i was informed to contact headoffice so i phoned them from the branch. on the 07/08/2013 i went back to telkom store to collect my deposit only to be informed that the line has not been cancelled again i sent a request i ...