I received my statement from Telkom for December, to my surprise I see calls that were made in September my ref # 27162976. I received a call this morning and I was told that according to their system the calls were made not utilising a calling card. I find this very strange because for years I ...
Internet and phone lines have been down since 23 December. We have contacted and complained endlessly and there still has been no response. Our cellphone bills are getting ridiculously high due to lack of service and response from Telkom, a service we pay for. I would not recommend Telkom to anyone. ...
Hi there, I am usually a very patient person but the internet speed for even general use has been terribly slow of late. I have noticed an increase of speed at around 3am to 6am. Please help me Telkom, I know you can do it. I cannot use a service that I pay for that is not stable and working ...
I report my faulty line more than two months ago and it is not repaired! Telkom phoned me a couple of days after I reported the fault and said a technician will contact me to repair the fault. Nothing happened since. I try to email them but I receive an error code when I submit the email. I pay my ...
Visited Telkom direct to obtain assistance in transferring my ADSL line to my new house. Received great help in how to complete the request online and duly did so. Received confirmation sms stating that I will be contacted... I never was. 6 weeks went by so I thought I should call, 3 calls to the ...
I have been trying to contact your number 10210 to report that one of your poles fell over, since Friday. Your call centre does not answer calls and cuts me of after I have been holding for a long time. On Friday I reported it on your website, but there is no place to specify the problem, other ...