Hello Telkom Customer Support I am experiencing very high latency (500 - 700) when i play online games, such as LoL. Also my internet speed has dropped drastically to 0.3 mb when i am on a 1mb line. Could you please have a look into this problem in my area and try and help me resolve my issue. I ...
I reported my landline to Telkom on 18 December 2013. No one came back to me until i went several times to 8ta shop in Clearwater mall. On 08 Janaury 2014 I was told by my maid that an uninterested female technician came to my house and did nothing much. She then said she has to get access to ...
Frustrating trying to get hold of someone in the Telkom Call Centre (10210) to answer any of the options. I wanted to downgrade my current Telkom package and for days now, no one answers my calls. I hang on and eventually the call is cut. I redial and wait, but no reply. Went online to enter a ...
Hi. This is my first complaint on hello peter. I have heard alot abt hello peter and the good service that they provide. Thank you hello peter staff and team. My complaint is with telkom. I have signed up for at internet package from telkom. After receiving connection for two days my connection was ...
I have been trying to make contact via their call centre for 2 days now. Cannot even get through to an operator. Average waiting time before being put through to a consultant has been 15 minutes. Worst service I have ever experienced. The place is going down the plug hole!!! ...
We applied for internet at Telkom, they installed the lines and router which is free installation included in the special. I haven't sign any contract yet, and the internet is not switched on yet, only the installation is being done by Telkom, and they send me a bill off R783.33 for something I ...